valeur | prompx

PrompX Local AI & RAG Platform

Insurance

Agentic AI replaces insurance contact centers with one compliant automation desk.

MCP, ACP, and A2A Agentic Protocols coordinate quote to bind, claims, servicing, broker support, billing, and compliance. The OpenAI Agentic AI AgentKit, AP2, n8n, make.com, and Zapier process evidence and payouts while ChatGPT, Claude, Anthropic safety, and Llama or Ollama models deliver omnichannel experiences.

Coverage

Quote to bind, claims, policy servicing, broker enablement, and billing run on PrompX Agentic AI.

Protocols

MCP, ACP, A2A, and Agentic Protocols align policy, CRM, and claims platforms while AP2 governs payouts and refunds.

Channels

Voice, chat, email, broker portals, and embedded interfaces feed the same Agentic AI mesh.

Agentic orchestration stack

MCP, ACP, and A2A power the insurance desk.

Agentic AI blends OpenAI, Anthropic, Llama, and Ollama models with n8n, make.com, and Zapier automations.

MCP policy mesh

MCP synchronizes policy, claims, billing, and CRM context through Agentic Protocols.

ACP and A2A guardrails

ACP dialogues and A2A agreements coordinate underwriting, servicing, and compliance agents with audit trails.

Agentic AI AgentKit

PrompX Agentic AI uses the OpenAI Agentic AI AgentKit for plan generation, tool routing, and override governance.

Automation bridges

n8n automations, make.com flows, and Zapier (Zappier) playbooks manage evidence, payouts, and compliance packs.

Model federation

ChatGPT by OpenAI, Claude from Anthropic, Anthropic guardrails, and Llama or Ollama models draft customer, broker, and regulator messaging.

Agentic AI service mesh

Agentic AI agents exchange status across MCP, ACP, and A2A so quote, claim, billing, and compliance complete without escalations.

Claims and servicing desk

PrompX handles FNOL, settlement, recovery, and compliance in minutes.

Active stage: FNOL captured
FNOL capturedSLA 00:04

Driver uploaded photos, telematics parsed, Agentic AI extracted loss details.

Owner: PrompX intake

Severity and fraud scoringSLA 00:07

Severity medium, fraud risk low. Repair network recommendations prepared.

Owner: Claims automation

Settlement draftedSLA 00:12

Loss estimate built with parts and labor, customer offer ready for approval.

Owner: Adjuster copilot

Subrogation checkSLA 00:18

Evidence pack generated, liability flagged to carrier MS-442 for recovery.

Owner: Recovery desk

Claim closedSLA 00:24

AP2 triggers payout, customer receives timeline replay, broker notified.

Owner: PrompX settlement

Unified insurance desk

Agentic AI keeps quotes, claims, servicing, billing, and compliance data in one system. MCP, ACP, and A2A govern the mesh; ChatGPT, Claude, Llama, and Ollama craft communications; n8n, make.com, and Zapier move evidence and payments while AP2 executes disbursements.

Claims today

482

+68 vs target

Average cycle

23 min

End to end automation

Fraud escalations

7

All auto triaged

Subrogation wins

19

+11 this week

Compliance and outreach

  • GDPR request

    Completed

    PrompX exported data pack with consent logs and redactions applied.

  • Cat event outreach

    In flight

    Customers in gulf counties receive proactive inspection offers.

  • Broker audit

    Ready

    Notes, recordings, and compliance attestations packaged for review.

Insurance automation

PrompX replaces the policy admin and claims center with one AI desk.

Quotes, claims, policy changes, billing, broker support, and compliance share the same timeline. MCP, ACP, and A2A Agentic Protocols coordinate the mesh, AP2 handles payouts and refunds, and the Agentic AI AgentKit with ChatGPT, Claude, Llama, and Ollama keeps every channel compliant.

  • Claims resolved faster

    FNOL, triage, settlement, and subrogation close within minutes while customers stay informed.

  • Policy servicing automated

    Endorsements, COI issuance, renewals, and cancellations run with compliant communications.

  • Compliance attached to every action

    Consent, audit trails, and AP2 payouts are sealed to the record for regulators and brokers.

High impact plays

Scale

Catastrophe exposure planner using NOAA and EMS feeds with proactive outreach lists.

AI solution patterns

Production

FNOL and claims automation with intake, evidence extraction, fraud signals, and routing.

Operational pillars

Quote, claim, billing, and compliance in one view.

Spotlight: Quote and bind

Quote and bind

  • Eligibility questions, rate comparison, document capture, and e signature.
  • Payment setup and policy issuance in a single conversation.

Claims FNOL and triage

  • Omnichannel FNOL intake, document extraction, fraud indicators, severity scoring.
  • Adjuster workbench and settlement drafting with audit trails.

Policy servicing

  • Endorsements, beneficiary changes, COI issuance, renewal offers, cancellations.
  • Consent aware communications and timeline replay.

Broker and agent enablement

  • Lead routing, appointment scheduling, compliant note capture, advisor copilot.
  • Commission statements and performance guardrails.

Billing and collections

  • Premium reminders, lapse prevention, reinstatement flows, refunds, and AP2 cues.
  • Right party verification and hardship plans.

Regulatory and audit

  • GDPR, eIDAS aligned signing, consent logging, and policy document retention.
  • Model explainability and control attestations tracked automatically.

Impact snapshot

PrompX keeps policy, claims, and compliance desks in sync.

Straight through processing

up to 72%

Documents and FNOL packets flow through without manual indexing.

Complaint resolution

down 41%

PrompX drafts responses, replays timelines, and proposes settlements.

Conversion uplift

+19%

Quote to bind happens in channel with zero warm transfers.

* KPI ranges are illustrative; actual impact depends on product mix, regulatory scope, and data readiness.